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How To

Frequently asked questions

Ordering replacement screens for your home can be a confusing process, but it doesn't have to be. Use this FAQ section of the ScreenItAgain website as a general resource for any questions you have about products, measuring window and door sizes, using this site, product installation, and ScreenItAgain policies and procedures. If you don't find the answer you're looking for here, the Measuring Guides and Installation Guides sections also provide very helpful information.

And if you still can't find what you're looking for, do not hesitate to contact us. Your satisfaction is our primary goal!

Products

  •  How does a ScreenItAgain window screen compare to other online custom screen products?

    All ScreenItAgain window screens are manufactured by Quanex, the industry leader in screen manufacturing. We manufacture hundreds of thousands of screens each year for some of the nation's leading window manufacturers.

  •  How can I be sure that I've measured correctly for my screen?

    Our Measuring Guides provide step-by-step instructions on how to measure for a window screen. Measure at multiple points on your window frame and double check all of your readings before ordering.

  •  I need replacement screens for several windows that appear to be the same size. Can I provide one set of measurements for multiple screens?

    ScreenItAgain strongly recommends you take individual measurements for each window. Windows that look like the same may actually be slightly different in size. If you don't measure each individual opening, the screens you order may not fit properly.

  •  How close will the screen be to the measurements I provided?

    ScreenItAgain screens are manufactured to ±1/16" tolerance.

  •  I'm buying a screen for a window that has never been screened. How do I decide on the frame and the mesh?

    Each frame profile and mesh type has unique attributes that may benefit you. Please review our Product Overviews section for detailed information.

  •  I need a screen for a round window. Does ScreenItAgain sell for that type of window?

    Yes. We can create a screen for a circle, oval, half circle, octagon and more. These cannot be 100% configured through the website, but we can custom engineer a product for your window. See the Engineered Screens page for more details.

  •  How are your products shipped?

    All products are shipped via FedEx and carefully packaged in custom corrugated cardboard packaging. ScreenItAgain packaging is certified by the International Safe Transit Association (ISTA).

  •  How long does it take to receive my screen?

    Window screens are typically manufactured within 3 business days of the order date. Shipping times vary based on your selection during checkout.

  •  Can I return my screen if I don't like it?

    ScreenItAgain window screens are custom made for you and we can only accept returns related to manufacturing or delivery problems. Please see the Returns Policy page for full details.